ONeill Brooke Limited – trading as Hello Clean
Effective Date: 4th August 2025
Website: www.hellocleangroup.co.uk

1. Introduction

These Website Terms and Conditions (“Terms”) govern your use of the Hello Clean website. By accessing or using our site, you accept these Terms in full. If you disagree with any part of these terms, you must not use this website.

The website is operated by ONeill Brooke Limited – trading as Hello Clean (“we”, “us”, “our”), a UK-registered company providing domestic and commercial cleaning services.

2. Use of the Website

You agree to use this website for lawful purposes only. You must not:

– Use the site in any way that may damage the website or impair its availability

– Use the site to transmit or distribute harmful or malicious software

– Collect or harvest data without express permission

– Impersonate another individual or submit false information

– Attempt to gain unauthorised access to restricted areas of the website or any connected systems

We reserve the right to restrict or terminate access to the website at our discretion if we believe misuse has occurred.

3. Intellectual Property

All content on this website — including but not limited to text, images, graphics, logos, icons, and layout — is the property of ONeill Brooke Limited or its content providers and is protected by copyright and intellectual property laws.

You may view, download, and print content for your personal use only. You may not reproduce, distribute, modify, or republish any material from this website without our written consent.

4. Service Information and Availability

We strive to keep all information on the website accurate and up to date, including service descriptions, pricing, and availability. However, we do not guarantee that all content is error-free or complete.

We reserve the right to make changes to service offerings, pricing, or availability at any time without notice.

5. External Links

This website may contain links to external websites, including third-party tools such as booking systems, payment processors, or social media platforms. These are provided for your convenience only.

We do not control or endorse the content, policies, or practices of third-party sites and are not responsible for any loss or damage that may arise from your use of them. You are encouraged to review their individual terms and privacy policies.

6. User-Generated Content (Blog Comments, Reviews)

Our website may allow users to submit comments, feedback, or reviews. By submitting content:

– You grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display it

– You confirm the content is accurate, not misleading, and does not violate any laws or third-party rights

– We reserve the right to moderate, edit, or remove content at our discretion

7. Limitation of Liability

To the fullest extent permitted by law, ONeill Brooke Limited – trading as Hello Clean will not be liable for:

– Any direct, indirect, or consequential loss arising from your use or inability to use the website

– Errors, inaccuracies, or omissions on the website

– Third-party content or links

Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

8. Privacy and Data Protection

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

By using the website, you consent to such processing and warrant that all data provided is accurate.

9. Cookies

This website may use cookies to improve your browsing experience and functionality. By using the website, you consent to the use of cookies in accordance with our Cookie Policy and those of our third-party service providers.

10. Changes to These Terms

We may update these Terms at any time without prior notice. The most recent version will always be available on this page, with the effective date shown at the top.

You are encouraged to review these Terms periodically. Continued use of the website after any changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions regarding these Terms, please contact us at:

📧 hello@hellocleangroup.co.uk
📞 0330 789 0973
🏢 ONeill Brooke Limited – trading as Hello Clean
Company Reg. No: 16341451