Disaster Recovery Cleaning

Rapid-response specialist cleaning for fire, flood, and trauma — restoring safety, hygiene, and peace of mind when it’s needed most.

When the Unexpected Happens, We’re Ready

Disasters don’t wait — and neither do we. Whether you’ve experienced fire, flood, vandalism, or an extreme cleaning emergency, Hello Clean is here to help you take the first step toward recovery. Our experienced teams are trained to handle complex, distressing, and hazardous situations with speed, care, and complete discretion.

We understand that these are high-stress moments — and that a professional, responsive cleaning service can make a huge difference to how quickly things return to normal. From water damage to biohazard clearance, we work quickly and thoroughly to restore safety, hygiene, and peace of mind, so you can focus on what matters next.

0330 043 6290
24/7 Emergency: 07719 232 999

Why Choose Hello Clean for Disaster Recovery Cleaning?

When disaster strikes, you need more than just a cleaning service — you need a team you can trust to act quickly, safely, and with care. Here’s why clients across the UK turn to Hello Clean in urgent situations:

Rapid Nationwide Response

We’re ready to mobilise quickly, with cleaners available across the UK. We prioritise disaster response jobs to minimise disruption and reduce long-term damage.

Trained & Equipped

Our teams are trained to handle biohazards, structural damage, and post-disaster sanitation. We use industrial-grade equipment and PPE to ensure thorough, compliant results.

Sensitive & Discreet Service

We understand that many of these situations are traumatic or highly personal. Our operatives act with professionalism, compassion, and total discretion at all times.

End-to-End Support

From initial assessment to final clearance, we’re with you every step of the way. We can work alongside insurers, landlords, or property managers to keep the process smooth and efficient.

How We Can Help

What We Cover

No two situations are the same — but our teams are trained and equipped to deal with a wide range of emergency cleaning scenarios, including:

Fire Damage Cleaning
Removal of soot, smoke residue, and debris following fire incidents, helping restore air quality and prevent further surface damage.
Vandalism & Crime Scene Cleaning
Fast and discreet clean-up of broken glass, graffiti, blood, or other hazardous materials after vandalism, theft, or forensic activity.
Flood & Water Damage Cleaning
Extraction of standing water, drying of affected areas, mould prevention, and deep cleaning to eliminate bacteria and contaminants.
Extreme or Hoarding Clean-ups
Thorough deep cleans in severely neglected or hoarded properties, restoring them to a safe, habitable condition.
Biohazard & Trauma Cleaning
Specialist cleaning after trauma, unattended deaths, or hazardous material exposure — carried out with full PPE and sensitivity to all involved.
Other Unplanned Emergencies
If you're facing a situation not listed here, we’re still likely to help. Contact our team and we’ll assess your needs quickly and let you know how we can assist.

Need Urgent Help? We’re Ready When You Are

Disasters are overwhelming — but you don’t have to handle the clean-up alone. Whether you’re dealing with the aftermath of a fire, flood, or something more complex, Hello Clean is here to respond quickly, discreetly, and with care.

Get in touch now to arrange a rapid assessment and cleaning response. Our trained specialists are available nationwide and can often be on-site within hours. Let us help you take the first step toward restoring normality.

Contact us today to speak to a member of our team or request an emergency callout.

0330 043 6290
24/7 Emergency: 07719 232 999

Get In Touch…

Please note: Contact forms will not be responded to 24/7.
For emergency support please contact our 24/7 line.

    Frequently Asked Questions

    Find answers to our most common queries and learn more about how our services work.

    Q: How quickly can you respond to an emergency?
    A: We aim to respond as quickly as possible, often within a few hours depending on your location. Our team will prioritise your booking and confirm availability when you contact us.
    Q: What types of emergencies do you cover?
    A: We cover fire and smoke damage, flood and water damage, trauma and biohazard incidents, crime scenes, hoarding situations, and more. If you're unsure whether we can help, just get in touch — we're happy to advise.
    Q: Do you offer 24/7 callouts?
    A: Yes, we have extended emergency availability and can often attend urgent jobs on short notice, including weekends and overnight.
    Q: Are your cleaners trained to handle hazardous materials?
    A: Yes. Our teams are trained in biohazard and trauma cleaning, and follow strict health and safety procedures using appropriate PPE and specialist equipment.
    Q: Will the cleaning be safe for me to re-enter the property afterwards?
    A: Absolutely. We thoroughly sanitise affected areas and ensure they’re safe and hygienic to use before we consider the job complete.
    Q: How is disaster recovery cleaning priced?
    A: Pricing varies based on the type and extent of the damage, and the level of cleaning required. We’ll provide a clear quote after a short assessment or consultation.
    Q: Can you work directly with my insurance company?
    A: Yes. If you’re making a claim, we can liaise directly with your insurer or loss adjuster to streamline the process and reduce stress.

    Here When You Need Us Most

    At Hello Clean, we know that disaster recovery cleaning isn’t just about surfaces — it’s about helping people get back on their feet after an overwhelming event. That’s why we approach every job with urgency, care, and total professionalism. Whether it’s your home, a rental property, or a place of business, we’re here to help restore safety, dignity, and peace of mind — one clean, capable step at a time.

    0330 043 6290
    24/7 Emergency: 07719 232 999